https://amicalimas.gq/map15.php Staff of the AUC review these reports and meet with utility officials at least once annually to discuss utility performance, including customer complaints, and investigate shortcomings if they occur. When necessary an enforcement proceeding can be initiated to deal with sub-par performance.
I nterruption duration and frequency. Monthly billing and meter reading. Consumer call answering performance. The AUC determines transmission rates through an in-depth, evidence-based and fair regulatory process that involves reviewing the costs required to build, maintain and operate large-scale utility infrastructure. This forward-thinking method of ratemaking was implemented by the AUC in and works to mimic the forces of competition and provide incentives to utilities to reduce costs.
Its goal is to constrain consumer rates to less than what they might otherwise be by limiting rate increases to the rate of inflation less a demanding industry efficiency factor and a stretch factor.
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